Patient-centered care

Download the "Caro Health" app on your smartphone or tablet:

• Click here to download Caro for iOS (Apple)
• Click here to download Caro for Android

Then you can create your own account using the care code you received from your healthcare facility.

Caro uses push notifications so you get a notification when your healthcare provider wants to alert you to something. For example, a reminder to perform a certain action, answer a questionnaire or track your recovery with advice for your situation.

We recommend turning on push notifications so you don't forget anything. Want to know where to change the push notification settings in the app? Then follow the steps below: 

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1. Open the app and click on the person icon at the bottom right of the home screen
2. Go to "Notifications.
3. Here you can turn push notifications on and off by tapping the round button

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Settings on iPhone

1. Go to the 'Settings screen' of your phone
2. Click on 'Messaging'
3. Can you adjust the messaging/push notifications settings yourself

Settings on Android

1. Go to 'Settings' and select 'Apps'
2. Click on Caro Health
3. Scroll down and click on 'Notifications'
4. Click the switch to turn off notifications

Yes, it is possible to change in your date of birth in the app. You can do this by following the following steps:

1. Click on the person icon in the lower right corner.
2. Open 'My profile' 
3. Here you can change the entered date of birth

It is possible to use the app for a second treatment. Here's what you can do in the following cases:

How do I change my appointment dates?

1. Click on the person icon at the bottom right
2. Go to 'My profile' to see an overview of your appointment dates
3. Select 'Change' to the appointment you wish to modify and choose the appropriate date 

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How do I add a treatment?

1. Click on the person icon at the bottom right
2. Go to 'My profile' to see an overview of your appointment dates
3. Click on 'Add a treatment'
4. You can select a new treatment via the chat

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How do I add a treatment to a new healthcare provider.

To switch caregivers, you must first log out of the app via settings

1. Click on the person icon in the lower right corner.
2. Click on the 'Logout' icon in the upper right corner
3. Log back into Caro and enter the new care code. 

How do I change my appointment dates?

1. Click on the person icon at the bottom right
2. Go to 'My profile' to see an overview of your appointment dates
3. Select 'Change' to the appointment you wish to modify and choose the appropriate date